My account has been hacked

Concerned that your account has been hacked?


If you notice any of these suspicious behaviors, your account may have been hacked:

• Your account password or phone number has been changed.

• Your account username or nickname has been changed.

• Videos have been deleted or posted without your permission.

• Messages that you did not write were sent from your account.


To reset your password:

1. Tap Profile in the bottom right.

2. Tap the 3-line icon in the top right.

3. Tap Manage account.

4. Select Password.

5. Change your password.


To link a phone number or email address to your account:

1. Tap Profile in the bottom right.

2. Tap Edit Profile.

3. Enter your phone number

4. Tap request verification and enter the verification code sent to you via SMS on the next screen.

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